How do I store my pots?
Our pots stack three high safely!
How do I transport my pots?
If you need to carry your pots around to donate or recycle them, we recommend using card bottle holders.
What can I do with my leftover pots?
Our ceramic pots can be reused, donated to charity or recycled. Head this way to find out how to make the most of them once you’ve finished your pud.
How can I reuse my pots?
You can pop our pots in the dishwasher and use them for serving food again – they’ll be fine in the microwave, oven or freezer. Head over here for more ideas about what you could do with your pots.
Where can I donate my pot?
We’ve partnered with Barnardo’s children’s charity – so you can take our pots to your local shop, and they’ll resell them to raise funds for their work. We recommend you wrap your pots up safely and gift aid them if you can, so they can make the most of your donation.
How do I recycle my pots?
You can drop our pots off at ceramic recycling centres – once crushed, they’re turned into raw materials for roads, tennis courts and buildings. Find out more about how to recycle them. If they do go in the bin, they’re entirely natural and harmless – but if you crush them first, they’ll happily return to the earth. For more ideas to help you make the most of your pots, just head this way!
Can I put the pots in my dishwasher?
Yes! Our pots are dishwasher-safe, so you can reuse them as easily as anything.
Are my pots oven-proof?
Yes! They’re perfect for your own baking creations – and are safe to use over and over again. They do get hot in the oven though, so make sure you use oven gloves.
Can my pots go in the freezer?
Our ceramic pots are freezer-friendly, so you can store frozen food in them once you’ve finished your pud. However, only some of our puddings are suitable for freezing. Make sure you read the instructions on the sleeve of your particular pud to check whether it can be frozen and how to prepare it.
What do I do if I find a broken pot?
We work really hard to make sure only perfect pots leave our kitchen. Very occasionally, they might crack on their journey to shop shelves or to your home. If you find a broken pot, please take a photo and send it to firstname.lastname@example.org, along with the best before date and where you bought it. It’s most helpful if you keep the packaging and your receipt to hand, too.
Why are your pots ceramic?
All our puds come in the colourful, ceramic pots we bake them in. That’s what gives them their signature depth and intense creaminess, while naturally doubling their fridge life. Plus, ceramic uses less energy to make than plastic, and is easy to recycle and reuse – so it really is a planet-friendly way to store a pud.
Is your packaging recyclable?
Yes! All of our packaging is 100% recyclable, whether it is ceramic card, foil or plastic. And to find out how to recycle our ceramic pots, just head this way.
Are your plastic lids recyclable?
Yes! And what’s more, they’re made from 75% recycled plastic (or PET number 1).
Are your sleeves recyclable?
Yes! They’re made entirely from sustainably-sourced card.
Do you use plastic in your packaging?
We do use plastic lids to keep our puds fresh, but we’re always on the lookout for more sustainable alternatives.
Know our ingredients
I’m pregnant – can I still enjoy your puddings?
Yes! All the milk and cream we use is pasteurised and all egg products in our kitchen are Red Lion certified. The Food Standards Agency recently reviewed its advice and has now confirmed that British Lion eggs can safely be eaten runny when pregnant.
Do you use artificial ingredients?
No! We use only the finest ingredients and nothing artificial. Preservatives are banned from our kitchen. Baking our puds in their pots naturally doubles their fridge life, as well as creating that inimitable depth and signature creaminess.
Are your puddings kosher?
We’re working hard to get our puds certified as kosher, but they aren’t just yet. They’re all vegetarian, and we only use milk and cream from cows.
Are your puddings halal?
Quite a few of our puds are certified as halal – our Salted Caramel & Chocolate Ganache, Chocolate Orange Ganache, Milk Chocolate Ganache, 70% Chocolate Ganache, Chocolate Fudge Pudding and Lemon & Lime Posset.
Are your puddings gluten free?
Lots of our puds are naturally gluten free – our Chocolate Orange Ganache, Vanilla & Chocolate Pot, Lemon & Lime Posset, Mango, Lime & Coconut Posset and Raspberry & Vanilla Pot. Our Salted Caramel & Chocolate Ganache is also suitable for coeliacs – it has a small amount of syrup in the caramel that is derived from wheat and maize, but the level of gluten is less than 20 parts per million in that ingredient and even lower in the finished product. Enjoy!
Are your puddings vegetarian?
Yes! Everything in our kitchen is vegetarian, and all our puddings are certified vegetarian by the vegetarian society. We don’t use any gelatine whatsoever.
Are your puddings vegan?
Sorry, we don’t currently have any puddings suitable for vegans. The coconut puree in our Mango, Lime & Coconut Posset currently contains traces of cow’s milk – but we are searching for a vegan alternative, so do keep an eye out.
Are your puddings dairy free?
Sorry, we don’t currently have any lactose-free or dairy-free puddings.
Are your puddings nut free?
We handle nuts in our kitchen, for puds like our hazelnut & chocolate praline. Of course, we keep them separate to avoid cross-contamination. If you would like to know more, please get in touch.
Do your puddings contain alcohol?
We don’t put alcohol in any of our puds, but we do handle alcohol in our kitchen. Of course, we keep it separate to avoid cross-contamination.
Where are your puddings made?
Our remarkable puds are all handmade in our kitchen in London.
Where does your chocolate come from?
All the chocolate in our puds comes from Colombia, including our very own sustainable cocoa farm in Necoclí, on the Caribbean coast. Our friends at The Chocolate Dream support the families who work there, making sure the farm is run as ethically and sustainably as possible. Head this way to find out more!
Is your cocoa sustainable?
Yes! All the chocolate in our puds comes from Colombia’s wonderful Trinitario cocoa. Our friends at The Chocolate Dream support the communities who grow it, making sure farmers get a fair price for their cocoa and investing in projects that will improve their lives. Head this way to find out more!
What eggs do you use in your puddings?
We only use free-range eggs in our puds, and all the farms we source them from enforce good animal welfare policies. Plus, all our eggs have the Red Lion stamp of approval, which means they meet their rigorous standards. Head this way to find out more.
Do you use palm oil in your puddings?
We don’t use any palm oil in our kitchen – even in our caramel puds! We believe in sourcing the finest ingredients without damaging the natural world we all rely on.
Do you use British ingredients?
We use British ingredients as much as possible, like our free-range eggs and our delicious Cornish sea salt. When we go abroad, it’s only so we can get ingredients of the very best quality that don’t grow in the UK – like our Colombian cocoa and Madagascan vanilla.
Storage and serving
How should I serve my pudding?
Look out for whether the instructions on your pack say “serve chilled” or “serve hot” – these will explain how best to prepare your pud. Remember that they’re at their most delicious when served in their individual ceramic pot and enjoyed with a teaspoon – it makes all the difference!
Will the ceramic pot get hot in the oven?
Yes! The ceramic pot will heat up in the oven or microwave. It’s best to wear oven gloves or use a tea towel when handling a hot ceramic pot, and to let it stand for a couple of minutes before serving. Take care!
Do I need to store my pots in the refrigerator?
Yes! If you need to transport them, they’re best kept in a cool bag with ice in an upright position – and for no longer than one hour.
Can I freeze my puddings?
Our puds are best enjoyed from the fridge, and served hot or cold (depending on what’s written on their individual sleeves). Freezing them can change their texture and flavour, so we don’t recommend it. However, a few of our puds are more freezer-friendly than the rest – our Salted Caramel & Chocolate Ganache, Chocolate Orange Ganache and Milk Chocolate Ganache. You should freeze them straight away, then defrost in a fridge over 24 hours and eat it within the following day.
Where do you stock your puddings in the UK?
You’ll find our puds in the fridges of all the best supermarkets, as well as in Eat and Selfridge’s. Head this way to have a look at our list of stockists.
Where can I find your Little Pots?
You’ll find our Little Pots whizzing all over the world – they’re served on major airlines, as well as in Eat and Waitrose in the UK. Enjoy!
Are your puddings available outside the UK?
Yes! We’re busy sharing our puds with more and more people. You’ll find them in the United States, and we’re flying our puds all around the world on major airlines, which provide in-flight puddings.
If your country isn’t listed here, we’re sorry! We hope to be there soon. If you’re a distributor that can help us with that, please get in touch.
Working for us
How can I get a job at Pots & Co?
We’re always looking for brilliant new people to work at our office and kitchen in London. Email us at email@example.com with your CV and a bit about what you could do for us, and we’ll get back to you as soon as we can. And why not follow us on LinkedIn for our latest business news?